Terms of Service

Donny Pangle Photography

Effective Date: January 18, 2026

Welcome to Donny Pangle Photography. These Terms of Service ("Terms") govern your use of my website and photography services. By accessing my website or booking my services, you agree to be bound by these Terms. Please read them carefully.

1. Services Offered

Donny Pangle Photography provides professional photography services, including but not limited to:

  • Wedding photography

  • Senior portrait photography

  • Engagement sessions

  • Family portraits

  • Maternity and newborn photography

  • Event photography

  • Other photography services as mutually agreed upon

Specific details of each service, including deliverables, timelines, and pricing, will be outlined in individual service agreements or contracts.

2. Booking and Payment Terms

Booking Process

  • Sessions are booked on a first-come, first-served basis

  • A signed contract and retainer fee are required to secure your date

  • Your date is not reserved until both the contract and retainer are received

Payment Terms

  • Retainer fees are non-refundable and applied toward your total service cost

  • Payment schedules vary by service type and will be specified in your contract

  • Final payment is typically due before or on the day of service, unless otherwise agreed in writing

  • Accepted payment methods include credit/debit cards, PayPal, cash, or check

  • A $35 fee applies to any returned checks

  • Late payments may result in delayed delivery of final images

Additional Costs

  • Travel fees may apply for locations beyond the Tri-Cities area of Tennessee

  • Special requests beyond the agreed scope of services may incur additional charges

  • Print orders, albums, and other physical products are priced separately

3. Cancellation and Rescheduling

Client Cancellation

  • Retainer fees are non-refundable

  • Cancellations made more than 90 days before the scheduled session may be eligible for partial refund or credit, at my discretion

  • Cancellations made within 90 days of the scheduled session forfeit all payments made

  • No-shows or same-day cancellations forfeit all payments

Rescheduling

  • Rescheduling requests must be made at least 30 days before the scheduled session

  • One free reschedule is permitted; additional rescheduling may incur a fee

  • Rescheduling is subject to availability

  • Weather-related rescheduling for outdoor sessions will be accommodated without penalty

Photographer Cancellation

  • In the rare event I must cancel due to illness, emergency, or circumstances beyond my control, I will:

  • Provide as much notice as possible

  • Offer to reschedule at no additional cost

  • Provide a full refund if rescheduling is not possible or desired

  • Make reasonable efforts to secure a qualified replacement photographer if requested

4. Copyright and Image Ownership

Copyright Retention

  • I retain full copyright and ownership of all images created during your session

  • Images may not be reproduced, altered, or used for commercial purposes without my written permission

  • Copyright notices and watermarks may not be removed from images

Client Usage Rights

Upon receipt of final payment, you receive a non-exclusive license to:

  • Print images for personal use

  • Share images on personal social media accounts

  • Display images in your home

  • Provide images to friends and family for personal use

You may NOT:

  • Sell, license, or use images for commercial purposes

  • Enter images into competitions without permission

  • Alter images significantly (minor cropping and filtering for social media is acceptable)

  • Remove watermarks or copyright information

Photographer's Marketing Rights

Unless you expressly opt out in writing, I reserve the right to use images from your session for:

  • Portfolio and website display

  • Social media marketing

  • Print and online advertising

  • Photography competitions and publications

  • Educational purposes

  • Blog posts and promotional materials

If you wish to opt out of marketing use, please notify me in writing at the time of booking or within 14 days of your session.

5. Image Delivery and Retention

Delivery Timeline

  • Digital images are typically delivered within the timeframe specified in your contract

  • Standard delivery times: 2-4 weeks for portraits, 6-8 weeks for weddings

  • Delays may occur due to high demand, technical issues, or editing complexity

  • You will be notified of any significant delays

Delivery Method

  • Images are delivered electronically via online gallery (Sprout Studio or similar platform)

  • You are responsible for downloading your images within the specified timeframe

  • Physical delivery of prints, albums, or USB drives may be arranged for an additional fee

Image Retention

  • Digital images are retained on my systems for a period specified in your contract (typically 1-5 years)

  • After the retention period, images may be permanently deleted

  • It is your responsibility to back up and preserve your images

  • Extended storage may be available for an additional annual fee

Number of Images

  • The number of edited images delivered depends on the service package selected

  • Not all images captured during a session will be edited and delivered

  • I select the best images based on technical quality, composition, and storytelling

  • You will not receive RAW or unedited files unless specifically contracted

6. Model Release

By booking my services, you grant me permission to use photographs containing your likeness for professional purposes, including but not limited to:

  • Marketing and advertising

  • Portfolio display

  • Social media promotion

  • Website galleries

  • Photography competitions

If you wish to restrict the use of your images, you must notify me in writing and may be subject to a privacy fee.

Minors

For sessions involving minors, the parent or legal guardian grants permission for the child's likeness to be used as described above.

7. Session Conduct and Cooperation

Client Responsibilities

  • Arrive on time for scheduled sessions

  • Provide accurate contact and location information

  • Communicate any special requests or concerns in advance

  • Ensure cooperation of all session participants

  • Follow reasonable directions during the session

  • Provide appropriate clothing and preparation for the session type

Photographer's Rights

I reserve the right to:

  • Refuse service to anyone who is disrespectful, abusive, or uncooperative

  • End a session early if safety or professional conduct is compromised

  • Make final creative and technical decisions regarding photography

Alcohol and Substances

  • Clients and guests are expected to conduct themselves appropriately

  • I reserve the right to end sessions where excessive alcohol or substance use creates an unsafe or unmanageable environment

  • No refunds will be provided for sessions ended due to client misconduct

8. Liability and Limitations

Equipment Failure

While I maintain professional-grade backup equipment, I am not liable for:

  • Equipment failure or malfunction

  • Loss of images due to technical failure, theft, or data corruption

  • Inability to perform services due to circumstances beyond my control

In such cases, I will offer a refund or reschedule when possible, but am not liable for consequential damages.

Venue and Location Restrictions

  • I am not responsible for location permits, fees, or access restrictions

  • You are responsible for ensuring I have appropriate access and permissions

  • I am not liable for injuries occurring at locations beyond my control

Weather and Natural Events

  • Outdoor sessions are subject to weather conditions

  • I will work with you to reschedule in case of inclement weather

  • I am not liable for delays or cancellations due to weather, natural disasters, or acts of God

Limitation of Liability

My total liability for any claim arising from my services is limited to the amount you paid for those services. I am not liable for indirect, incidental, or consequential damages.

9. Guest Photographers and Personal Cameras

Professional Courtesy

  • Please inform wedding guests and family members to refrain from obstructing my work

  • Guest photographers and videographers must not interfere with my ability to capture images

  • I am not responsible for guests blocking shots or distracting subjects

Personal Cameras

  • Guests are welcome to take their own photos during appropriate times

  • During formal portrait sessions, I request that personal cameras be put away to maintain subject focus

10. Force Majeure

I am not liable for failure to perform services due to circumstances beyond my control, including but not limited to:

  • Natural disasters (hurricanes, floods, earthquakes)

  • Pandemics or public health emergencies

  • Government restrictions or venue closures

  • Severe illness or injury

  • Acts of war or terrorism

  • Other unforeseen emergencies

In such cases, I will work with you to reschedule or provide a refund as appropriate.

11. Editing and Artistic License

Creative Control

  • I maintain full creative control over editing and final image presentation

  • All images are edited according to my artistic style and professional standards

  • Specific editing requests will be considered but are not guaranteed

Color Correction and Retouching

  • Basic color correction and exposure adjustments are included

  • Minor retouching (blemish removal, teeth whitening) is included in most packages

  • Extensive retouching or manipulation may be available for an additional fee

Delivery Format

  • Images are delivered in high-resolution JPEG format suitable for printing

  • RAW files and unedited images are not provided unless specifically contracted

  • File sizes and formats are optimized for quality and usability

12. Print Releases and Third-Party Printing

Print Release

You receive a print release allowing you to print images through professional or consumer labs for personal use.

Print Quality Disclaimer

  • I am not responsible for print quality from third-party labs

  • Color variations may occur depending on the printer, paper, and calibration

  • I recommend professional labs for best results and can provide recommendations

13. Privacy and Confidentiality

Your personal information and session details are kept confidential according to my Privacy Policy. I will not share your contact information with third parties for marketing purposes.

14. Dispute Resolution

Governing Law

These Terms are governed by the laws of the State of Tennessee.

Dispute Resolution Process

In the event of a dispute:

1. First, contact me directly to discuss and resolve the issue

2. If unresolved, we agree to attempt mediation before pursuing legal action

3. Any legal action must be brought in the courts of Tennessee

Limitation Period

Any claims must be brought within one year of the date the services were provided.

15. Entire Agreement

Your service contract, these Terms of Service, and my Privacy Policy constitute the entire agreement between you and Donny Pangle Photography. Verbal agreements or promises not documented in writing are not binding.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect.

17. Modifications

I reserve the right to modify these Terms at any time. Changes will be posted on my website with an updated effective date. Continued use of my services after changes constitutes acceptance of the modified Terms.

For bookings made before changes take effect, the Terms in place at the time of booking will apply.

18. Contact Information

If you have questions about these Terms of Service, please contact me:

Donny Pangle Photography

Email: dp@donnypangle.com

Phone:423-592-4000

Address: 455 W Sullivan St Apt 125

Kingsport, Tennessee

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By booking my services or using my website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

Thank you for choosing Donny Pangle Photography. I look forward to capturing your authentic moments and genuine connections!